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Information We Collect
When you search for or book a hotel through our platform, we collect information such as your name, email address, phone number, payment details, and — where required by the property or destination country's law — identification or passport details. We also collect booking details such as check-in/check-out dates, room preferences, and number of guests.
How We Use Your Information
We use your information to process and confirm your hotel reservations, communicate booking updates, provide customer support, and — where you've given consent — send you offers and travel updates. Your payment details are processed securely through our payment gateway partners and are never stored on our own servers.
Sharing With Our Hotel Supply Partners
To complete your booking, necessary details (such as guest name, contact information, and stay dates) are shared with our hotel supply partner (RateHawk/Emerging Travel Group) and the property itself, strictly for the purpose of fulfilling your reservation.
Data Security
We use industry-standard security measures, including SSL encryption, to protect your personal and payment information during transmission and processing.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team. We will respond to all reasonable requests in accordance with applicable data protection laws.
Cookies
Our website uses cookies to remember your search preferences and improve your browsing experience. See our Cookie Policy for more details.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out via our Contact Us page.